PlanMap Chicago
Designed, built, and now maintain PlanMap Chicago — a planning platform helping Chicago families find park district programs that fit their real schedules — directing an AI engineering lead end to end, from spec to production.
Hi, I’m Ling Zhou
Staff Product Designer at Uber, formerly at Groupon
12 years of experience designing for scale, based in Chicago.
Got questions?
Recent Work
2022–2026
ClauseHound
Designed and built ClauseHound — a pet-insurance decision engine that answers the four questions shoppers actually agonize over, from the insurers' own policy text, with the exact clause cited every time.
Uber map extended for logistics
Led the adaptation of Uber's real-time ride map system into a logistics shipment tracking map, enabling shippers, carriers, and operators to monitor freight in real time with greater clarity and transparency.
AI logistics transformation
Led the design vision for Uber Freight's intelligent logistics co-pilot: an AI-powered insights platform that translates complex analysis into practical decisions for shippers, carriers, and logistics managers.
Work Discovery & Collaboration
Led the design of an operational platform that streamlined work discovery, task assignment, and collaboration following the Uber Freight acquisition.
Groupon as a bookable marketplace
Led the multi-year transformation of Groupon from a voucher site into a bookable marketplace, introducing scalable booking flows, partner integrations, and an API-driven system without sacrificing core conversion metrics.
Experiences I’ve helped build
Freelance and side projects
AI-powered multilingual conference platform
Led brand and product design for a multilingual conference platform spanning web, mobile, live conferencing, and Zoom and Teams integrations.
PBRmax
Designed a high-resolution digital asset marketplace within NVIDIA's ecosystem for artists and developers working in gaming, VR, and AR.
Frequently Asked Questions
Curious about my work? Here are some common questions I get.
Do you take freelance projects?
I'm focused on AI-driven design at Uber Freight, but I'm open to compelling collaborations and fractional work.
What's your design philosophy?
Great design creates clarity, reduces friction, and makes complex systems feel intuitive. I combine evidence, systems thinking, and strong visual storytelling.
What's your design process?
Understand the problem, explore and prototype, validate with users, then ship, measure, and keep improving.
What's your background?
I am a Staff Product Designer at Uber Freight, formerly at Groupon, with 12+ years of experience designing complex products at scale. My Brown and RISD background shaped how I combine systems thinking with craft.
Still have questions?
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